 | Press Releases
New York, NY - Softlink America, Inc., a top provider of library automation software, has determined that Provide Support's Live Chat software actually increases sales by turning browsers to its website into qualified leads. Live chat support provides real-time sales opportunities through immediate interactions with prospects, routinely leading to demonstrations and follow-up phone calls... |
Merchant-Accounts.ca, Canada's leading provider of merchant accounts tools (enabling businesses to accept credit cards online), has found Provide Support's Live Chat to be an essential addition to its customer service function. Implementing a merchant account, a fundamental step for any business involved in e-commerce, requires a detailed application and a technical integration step. Merchant-Accounts.ca thus requires solid and, importantly, secure customer service... |
New York, NY - May 12, 2005 - Provide Support, a website customer chat service, announces the release of software version 3.2.3. This software release is an update of Provide Support's standalone Windows operator console. Like all previous software versions, it may be downloaded for free by all users, including those currently in the 10-day free-trial period... |
NEW YORK, NY - March 28, 2005 - Provide Support, a customer service chat hosting service, announces the release of software version 3.1.2. This software release is an update of the optional Windows-based operator console that may be used instead of the web-based console. The new version may be downloaded for free by all users, including those currently in the free-trial period... |
NEW YORK, NY - March 1, 2005 - Provide Support has begun offering its chat service to online auction sellers. Auction chat software can increase bids on auction items, as potential bidders can ask questions and receive answers about items in real-time. Provide Support's auction chat allows sellers to point out the advantages of his or her item and even push to the visitor auction pages of other items he or she is offering... |
NEW YORK, NY, January 31, 2005 - Provide Support LLC, headquartered in New York, has recently hired Charles Rocha of Redmond, Washington as its new marketing manager. Rocha will be responsible for market research and promotion of Provide Support's hosted chat service. In addition, he will write documentation, ads, press releases, and technical articles on customer support chat technology, and oversee the Provide Support's current marketing campaigns and explore new marketing strategies... |
NEW YORK, NY - April 1, 2004 - Provide Support has announced the release of its online customer service package, giving webmasters the ability to provide live customer support to online visitors. In an on-going effort to improve the quality of customer service, ProvideSupport.com is now offering a new chat system that provides online business owners a solution to limited customer support capabilities. Using a 256-bit secure connection... | |
